Privacy

1. Introduction

1.1 Lexus of Sutherland is an organisation that is bound by the National Privacy Principles under the Privacy Act 1988. A copy of the National Privacy Principles is available for your perusal at our premises or you may obtain a copy from the Office of the Federal Privacy Commissioner.

1.2 This Privacy Policy details how Lexus of Sutherland collects, uses and manages personal information.

1.3 “Personal information” is information or an opinion recorded about an individual that makes the individual’s identity reasonably apparent or ascertainable.

2. Collection and Purpose of Personal Information

2.1 The kind of personal information that Lexus of Sutherland holds, but is not limited to, is:
..Name and Address
..Contact Numbers
..Date of Birth
..Drivers Licence Details for Registration purposes
..Employer Details (for fleet customers only)
..Registration details of trade-in vehicles
2.2 The main purposes that Lexus of Sutherland holds personal information, but are not limited to, are:
..To record details of sale with customer
..To follow up on prospective customers who have enquired about the purchase of a vehicle
..To notify customers of valuations
..To record and maintain vehicle servicing history
..To notify customers when vehicle services are due
..To notify customers once your part on order has arrived
..To provide customers with information that has been requested
2.3 The information collected at time of sale of a new vehicle or at time of service of a vehicle may also be provided to Lexus Australia for New Vehicle Warranty control, Recall Notification, Customer Satisfaction monitoring and other related purposes. If you do not provide Lexus of Sutherland with your information, we will not be able to consider any purchase offer made by you, provide products and services to you, or perform our warranty obligations to you.

2.4 Occasionally Lexus of Sutherland will use the information to contact our customers via direct marketing to inform them of new products, sales or specials that we may be offering.

3. Distribution of Personal Information

3.1 Lexus of Sutherland does not distribute personal information to third parties unless it is for a purpose necessary to supply products and services to you, or required and permitted by law to provide information to a third party.

4. Cookies

4.1 A cookie is a data file that a web site transfers to your hard drive. This enables the web site to track the pages you have visited. A cookie only contains information you supply and cannot read data on your hard drive. The Lexus of Sutherland web site uses cookies. You can set your browser to refuse cookies, however, this may mean that you are unable to take full advantage of our web site.

5. Contacting the Privacy Officer

5.1 If you would like further information regarding the way Lexus of Sutherland manages the personal information held, have any concerns about the way personal information is managed by Lexus of Sutherland, or believe that a breach of your privacy has occurred please contact the Privacy Officer.

5.2 Any requests regarding your personal information held by Lexus of Sutherland will be presented by the Privacy Officer to the General Manager and you will be advised as soon as possible of the outcome of your request.

PRIVACY OFFICER
a: 5-17 Waratah Street Sutherland 2232
t: (02) 9542 6167
e: privacyofficer@lexusofsutherland.com.au

6. Variation of Privacy Policy

6. Lexus of Sutherland may vary the terms of this Privacy Policy from time to time.